Girl Boss Notebook A5 – Gift Set for Her

• Size: A5
• Cover: Hard PU cover
• Pages: Recycled paper
• Pages: 192 lined pages (96 sheets)
• Extras: Elastic closure band and ribbon marker

• Delivery time 1–2 business days
• Includes track & trace

FAQ Section

1. General Questions

1.1. What is your return policy?

We want you to be completely satisfied with your purchase. You can return items within 14 days of the purchase date. Follow the steps below to initiate a return:

1. Visit our return page at Refund Policy – Melavibes.
2. Fill out the return form and follow the instructions.
3. Ensure the item is in its original condition and packaging.
4. Send the package to the provided return address.

1.2. How do I track my order?

After your order has shipped, you will receive a tracking number by email. You can also check your order status by logging into your account on our website.

1.3. Can I cancel or change my order?

We process orders quickly, so please contact our customer service as soon as possible if you wish to change or cancel your order. We will do our best to accommodate your request, but cannot guarantee changes if the order has already been processed or shipped.

1.4. How do I open the product packaging?
Do not open the packaging with a knife, screwdriver, or other sharp object. Gently make a small hole with your finger and then carefully pull the packaging open to avoid damaging the product.

1.5. Do you have a physical store?

Currently, we do not have a physical store. All our products are only available online through our website.

2. Product Questions

2.1. What is the material of this product?

The material of each product is listed on the product page under the 'Features & Benefits' section. If you have additional questions about the material or specific concerns, please feel free to contact us for more information.

2.2. How do I maintain this product?

Maintenance instructions are available on the product page under 'Features & Benefits'. Please follow these instructions carefully to extend the lifespan of your product. If you have further questions about maintenance, you can contact our customer service for specific recommendations.

2.3. Can I see this product in other colors?

If the product is available in other colors, these will be displayed on the product page. If you are looking for a specific color that is not listed, please contact us. We are happy to assist you and may be able to provide information on availability and special orders.

3. Payment Questions

3.1. What payment methods do you accept?

We accept various payment methods, including:

• Credit cards (Visa, MasterCard, American Express)
• iDeal
• Klarna

3.2. Are my payment details secure?

Yes, we take the security of your payment details very seriously. All transactions are secured with industry-standard encryption technology to protect your information. You can trust that your data will be processed securely.

4.1. How long does shipping take?

Shipping typically takes 1 to 2 business days, depending on your location and the type of shipping you have chosen. Please consult our shipping policy for detailed information on delivery times.

4.2. How much does shipping cost?

Shipping costs for the Netherlands and Belgium are included in the total price you see at checkout. There are no additional shipping costs, unless otherwise stated during the order process.

4.3. Do you offer free shipping?

Yes, we offer free shipping on all orders.

4.4. Do you ship to PO boxes?

No, we do not ship to PO boxes. Please provide a physical address for delivery.

5. Contact Questions

5.1. How can I contact customer service?

You can reach our customer service via email: info@melavibes.com. We strive to answer your questions and requests as quickly as possible.

5.2. What are your opening hours?

Our customer service is available from Monday to Saturday, from 9:00 AM to 9:00 PM.

5.3. How can I provide feedback?

Your feedback is important to us! You can leave a message via our contact page on our website or send an email to info@melavibes.com. We value your input and use it to improve our services.